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In order to prevent unauthorized use and charges, it is
the cardholder’s responsibility to report a lost or stolen KU Card. The
University of Kansas is not liable for financial loss or criminal
repercussions associated with lost, stolen, damaged, or fraudulently used KU
Cards. Do not lend your KU Card to a friend or fellow student. It is your
official identification card and should be carried with you at all times and
available to present to university officials upon request.
If your KU
Card has been lost or stolen, it must be deactivated
immediately online via the Kyou portal (login, click the “Finances” tab
and then choose the “Report your KU Card lost or stolen” link), or by calling
the Card Center at 785-864-5845 (during business hours). You may also go to
the Card Center (M-F, 8:00am-4:00pm) to deactivate your card.
When a KU
Card is deactivated, the cardholder’s residence hall access, meal plan
access, student recreation center access, and Beak ‘Em Bucks account will
automatically be suspended. To suspend other features/services, i.e. those
offered by Commerce Bank, the Libraries, and other departmental systems, the
cardholder must contact the appropriate office. It is also the cardholder’s
responsibility to obtain a replacement card at the Card Center by presenting
proper identification and paying the $15 replacement fee.
If you
have your KU Card linked to a Commerce Bank Checking Account, call
1-800-645-2103 to report it lost or stolen, then visit the KU Card Center and
the Commerce Bank branch to get a new card and link it to your account.
Also,
please contact the Libraries' Circulation Business Office, 785-864-4715 or
libraccser@ku.edu, or the Watson Library Service Desk, 785-864-8983, to
report that your card is lost or stolen. This is necessary to prevent use of
the lost or stolen KU Card.
Please
note: If your KU
Card is replaced due to lost or theft, it is deactivated and cannot be
reactivated should you find it at a later date. Only the latest card printed
is valid.
Click
here to
report a lost or stolen KU Card online.
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