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Lost or stolen cards
must be deactivated immediately online via the Kyou portal
(login, click the “Finances” tab and then choose the “Report your KU Card
lost or stolen” link), in person at the Card Center (during business hours),
or by calling the Card Center at 785-864-5845. The Card Center’s office hours
are 8:00am to 4:00pm, Monday through Friday (excluding holidays).
Replacement of a damaged card requires
presenting the card to the Card Center staff for evaluation.
· Students may be
issued a replacement KU Card if they are enrolled, or if it is between
semesters and they were enrolled during the previous semester.
· Students who have
graduated are not eligible for a replacement KU Card until such time they
re-enroll.
· Faculty and staff
must be currently employed at the University of Kansas to be eligible for a
replacement KU Card.
· Bring a valid,
government-issued photo ID. One of the following will be accepted (no
exceptions): driver's license, passport, military ID or State ID.
· Your official name,
as it appears in the university student records system or payroll system, will
print on your card. The name on the photo ID you present to the Card Center
staff for verification must match.
· Bring your damaged
card (if applicable).
· Students, staff, and
faculty will be billed $15 for a replacement card.
Please note:
· Students, faculty,
staff, and affiliates are entitled to carry only one active KU Card.
· If your KU Card is
replaced due to loss or theft, it is deactivated and cannot be reactivated
should you find it at a later date. Only the latest card printed is valid.
· Requests for a name
change, resulting in the issuance of a replacement card, costs $15. If it is
determined that a name is incorrect in the University database due to the
University's error, no charge will be assessed to the cardholder for a
replacement card.
· Your replacement KU
Card will be active the day following issuance for most campus
privileges/services, plus meal plan (if applicable). However, if you have
money in your Beak ‘Em Bucks account, it will be active immediately.
· The filing of a
police report does not waive the replacement fee for a stolen card.
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